Allianz Travel Insurance Review (2023)

Travel insurance plans work by reimbursing you for prepaid costs incurred via trip cancellation or interruption. Insurance benefits also include medical coverage in the event of travel accidents and health emergencies, along with medical evacuation.

We at the MarketWatch Guides Team have analyzed the best travel insurance companies to help you choose the right trip insurance. Allianz travel insurance, from Allianz Global Assistance, offers popular insurance products, and it’s our pick for business travelers. Learn more about its cost, coverage and customer reviews in our guide.

Allianz Global Assistance offers a wide variety of plans for comprehensive travel insurance. The established company is popular among business travelers due to its AllTrips Executive travel insurance policy. A special feature of the plan is coverage for lost, stolen or damaged business equipment and additional coverage for rental cars.

Frequent travelers appreciate concierge services to assist with travel plans, along with a 24-hour hotline for emergencies. Allianz also offers annual plans, multi-trip plans and single-trip plans. Policies such as OneTrip Basic provide affordable options for basic travel insurance coverage.

Overall, Allianz travel insurance plans earned 4.4 out of 5 based on our review standards.

Allianz offers basic travel insurance with its OneTrip Basic plan and the coverage compares favorably to other providers. It’s marketed as a plan to fit your budget with essentials covered to offer peace of mind. Here are the insurance coverage limits offered by the Allianz OneTrip Basic plan:

• $10,000 of trip cancellation costs
• $10,000 of trip interruption costs
• $10,000 for emergency medical
• $500 for emergency dental expenses
• $50,000 emergency medical transportation
• $500 baggage damage/loss
• $200 baggage delay
• $300 travel delay

Allianz travel insurance coverage extends to other policies to suit a wide variety of travelers looking for a basic plan.

• OneTrip Emergency Medical: This affordable plan doesn’t include trip cancellation or trip interruption benefits. However, it offers emergency medical coverage up to $50,000 and travel accident coverage up to $10,000, among other benefits.
• AllTrips Basic: A more comprehensive plan that provides year-long protection for one low rate. It includes travel delay coverage of up to $600 and emergency medical coverage up to $20,000, along with baggage coverage of up to $1,200.

Optional Riders

Add-ons, also known as insurance riders, are travel insurance options you can add to a policy to increase your coverage. Allianz offers optional trip protection designed to safeguard you from financial losses regarding specific risks or activities.

• Hazardous Sports Travel Insurance: This add-on covers costs associated with certain activities, including deep sea fishing, skateboarding and wall climbing. Other benefits include trip cancellation coverage for ski vacations up to $500 and reimbursement up to $300 for damaged, lost or stolen ski equipment.
• Terrorism Extension Cover: Covers loss, damage or injury in the event of an act of terrorism to you as an innocent bystander, of up to $100,000.
• Cancel Anytime: Available with premium policies such as OneTrip Premier, this optional upgrade of cancel for any reason (CFAR) coverage reimburses 80% of non-refundable costs if you cancel your trip for reasons your standard plan may not cover.
• OneTrip Rental Car Protector: This rental insurance product provides coverage for rental car damage with collision, loss and damage up to $50,000. It also includes 24-hour emergency assistance.
• Required to Work: Included with the OneTrip Prime policy, this add-on provides trip cancellation and trip interruption coverage for work-related emergencies.

Policies Offered

The chart below outlines the travel insurance policies offered by Allianz to help you compare plan details and coverage limits.

The cost of travel insurance depends on a range of factors, including your age, the destination and pre-existing medical conditions you may have. To help you understand costs when you get a quote, we gathered some samples from the Allianz website.

Cost of International Travel Insurance

Below are estimates for Allianz travel insurance policies for a trip to Spain for one traveler from New York who is aged 40. The total trip is worth $4,000 and will last for 12 days. The main differences between basic and premier plan fee coverage are limits for canceled trip costs and medical expenses, plus extra benefits for higher levels. They include missed connection and change fee coverage, among others.

Allianz Global Assistance offers 24/7 travel assistance via a multilingual team for all travel insurance plans. The team helps travelers with issues pertaining to policy covered reasons for requiring help. This includes, but isn’t limited to, medical care arrangements, hotel and flight re-bookings and stolen travel documents.

Allianz travel insurance holds 3.9 out of 5 stars from more than 30,000 reviews on Trustpilot. Many satisfied customers report that the claims process is simple and supportive when unforeseen circumstances occur. Among negative reviews, customers mention confusion regarding documents required for submission. In most cases, Allianz responds with offers of further assistance.

Below are some examples of positive and negative company reviews on Trustpilot.

“Great experience. I absolutely will be using again. We had an issue that made us miss our train and we had to book a (more expensive) bus to our destination and I was reimbursed within a week of submitting the claim. As long as you submit ALL papers that even remotely relate to your situation (receipts, emails about cancellations, everything) you will be good if anything happens.” —T. Wilder via Trustpilot

“I’ve insured with Allianz for years in terms of vacation or short term vehicle rental insurance. One never knows how good insurance is until actually used. I’ve had one windshield claim for a vehicle rental with Allianz which went very smoothly.” —John S. via Trustpilotg

“Part of my claim was handled quickly. My medical claim is still under review…I’ve been asked twice for the same documentation and uploaded both times and haven’t heard anything.” —Melissa G. via Trustpilot

“I had to submit and resubmit three times. I was instructed differently on which documents were required to submit, making the process infinitely more confusing. On top of that, the estimated dates I was given for processing of my documents was generous. It took a few days, minimum, to get any kind of response back. Would not recommend and will not be using again. The only benefit is phone service was not busy so got through to someone fairly quickly.” —Eve B. via Trustpilot

Travelers can file a claim with Allianz via the 24/7 assistance hotline, online or by using the Allianz app. You need to provide your policy number, departure date and the policy type, and the Allianz website will tell. You’ll need supporting claim documents — the Allianz website has required claims documents for each type of claim. The process is straightforward, but they also have a video to demonstrate how to file a claim.

Allianz offers a range of travel insurance policy options to suit most travelers. From the OneTrip Basic Plan to the AllTrips Premier Plan, each policy provides sufficient coverage for emergency medical and trip cancellation while catering to different budgets and types of trips. All policies offer a high level of emergency assistance with 24/7 access to company support.

The AllTrips Executive Plan is well suited to business travelers, with business equipment and rental equipment coverage included. For all travelers, a choice of optional policy upgrades is useful, including CFAR and OneTrip Rental Car Protector. You can speak to a representative to help you understand which plan is right for you. Whichever policy you choose, Allianz offers affordable safeguards for your travels.

Our team created a comprehensive rating system to objectively compare and contrast each travel insurance company. We contacted each company over the phone and online, requested quotes, compared coverage options and costs, reviewed terms and conditions, and analyzed customer service both through our experience and by reading customer reviews.

Each company is scored in the following categories: number of plans, customization, coverage details, cancel for any reason coverage (CFAR) percentage, timeframe of delay coverage, coverage amount, customer service and support, and reputation.

Nicole Leigh West is an experienced lifestyle journalist and writer for publications including Wanderlust, TripSavvy and Vacations & Travel. Along with roaming the globe and penning fiction novels, Nicole works with content writing agency World Words as a sub-editor and writer.